1. Introduction

Training & Beauty by Hampson (“we”, “us”, “our”) is committed to protecting your personal data and respecting your privacy.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our websites, book treatments, enrol on training courses, or otherwise interact with us.

This policy applies to:

  • trainingandbeautybyhampson.co.uk
  • hampsonbeauty.co.uk
  • hampsontraining.co.uk
  • All related services, bookings, sales, marketing, training, and events

If you do not agree with this policy, please discontinue use of our services.

2. Who We Are

Training & Beauty by Hampson
25 Quarry Hill Road
Tonbridge, Kent TN9 2RN
United Kingdom

For privacy-related enquiries:
admin@trainingandbeautybyhampson.co.uk.

3. What Information We Collect

3.1 Personal Information You Provide

We may collect personal information you voluntarily provide, including:

  • Full name
  • Email address
  • Phone number
  • Postal/billing address
  • Login credentials (username/password)
  • Contact preferences
  • Course enrolment details
  • Booking information

All personal information must be accurate and kept up to date.

3.2 Payment Information

We collect limited data necessary to process payments. All payment transactions are processed securely by third-party providers, including:

  • Klarna
  • PayPal
  • Stripe
  • PayL8r
  • Vagaro

We do not store full card details on our systems. Each provider processes data in line with their own privacy policies.

3.3 Information Automatically Collected

When you visit our websites, we may automatically collect:

  • IP address
  • Browser type and version
  • Device and operating system
  • Language preferences
  • Referring URLs
  • Usage data (pages visited, date/time, interactions)

This data is used for security, analytics, and website performance.

3.4 Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Enable website functionality
  • Remember user preferences
  • Analyse site usage
  • Support marketing and retargeting

You can manage or disable cookies via your browser settings. Please note that disabling cookies may affect site functionality.

4. Media & Embedded Content

If you upload images to our website, avoid including embedded location data (EXIF GPS). Embedded content (such as videos or social media) behaves as if you visited the third-party site directly and may collect data independently.

5. How We Use Your Information

We process personal data for the following purposes:

  • Booking and delivering beauty treatments
  • Enrolling and managing training courses
  • Managing user accounts and student portals
  • Processing payments and refunds
  • Sending service-related communications
  • Providing customer support
  • Requesting feedback and testimonials (with consent)
  • Marketing communications (where consent is given)
  • Website security, analytics, and fraud prevention
  • Legal and regulatory compliance

We rely on legitimate interests, contractual necessity, legal obligations, and/or consent, depending on the activity.

6. Sharing Your Information

We only share personal data where necessary, including with:

  • Payment processors
  • Booking platforms (e.g. Vagaro)
  • Website hosting providers
  • Email and CRM platforms (e.g. Mailchimp)
  • Analytics and advertising services (e.g. Google Analytics, Facebook Ads)

We do not sell your personal data.

All third parties are required to protect your data and process it only in accordance with our instructions and applicable law.

7. Testimonials, Reviews & User Content

If you submit reviews, comments, or testimonials:

  • Content may be publicly visible
  • We will seek consent before publishing testimonials with identifiable details
  • You may request removal or amendment by contacting us

8. How Long We Keep Your Data

We retain personal data only for as long as necessary to:

  • Provide services
  • Meet legal and accounting obligations
  • Resolve disputes
  • Enforce agreements

Training accounts that remain inactive for two years may be deleted in line with GDPR requirements.

9. How We Protect Your Data

We use appropriate technical and organisational security measures to protect personal data. However, no system can be guaranteed to be 100% secure, and data transmission is at your own risk.

10. Children’s Data

We do not knowingly collect or market to children under the age of 18. If we become aware that data has been collected from a minor, we will take steps to delete it promptly.

11. Your Privacy Rights (UK & EEA)

You have the right to:

  • Access your personal data
  • Request correction or deletion
  • Restrict or object to processing
  • Request data portability
  • Withdraw consent at any time

To exercise your rights, please contact us at admin@trainingandbeautybyhampson.co.uk.

You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO).

12. Account Information

You may review, update, or delete your account information by logging into your account or contacting us. Some data may be retained where legally required.

13. Marketing Communications

You may opt out of marketing emails at any time by:

  • Clicking the unsubscribe link in emails
  • Contacting us directly

Service-related communications will still be sent where necessary.

14. Do Not Track Signals

At present, we do not respond to browser “Do Not Track” signals due to the lack of an industry standard.

15. International Users

Our services are hosted in the United Kingdom. By using our services, you consent to the transfer and processing of your data in the UK.

16. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page and become effective immediately.

17. Contact Us

For privacy-related enquiries or requests:

📧 admin@trainingandbeautybyhampson.co.uk
📍 25 Quarry Hill Road, Tonbridge, Kent TN9 2RN